Your privacy is very important to us. We want you to know that your personal data is processed fairly and lawfully.
This Privacy policy is created to inform you about the purposes and conditions under which we process your personal data.

If you have any questions regarding this Policy or if you have any requests related to the processing of your personal data, you can contact us.

When you register, we ask you to enter your email address so that we could create the account that gives you access to the dashboard and our services.

In case your identity raises suspicions, to protect us against fraudulent activities and financial damages, we will request you as a purchaser of our services to verify your identity.
We will request a copy of your bank statement, utility bill or other document proving your identity. Please blur any information that you consider not necessary for the purposes of identity verification.

We will use the information provided by you only for the above-described purposes and to protect our above-described legitimate interests. We will delete this information after we complete the verification of your identity.
We will store the information on the status or your identity verification as long as you have contractual relations and for statutory limitation time periods as described in section 'Data Retention' below.

You can contact us by sending an email to one of our specialized emails or by sending a request to us via live chat platform or through social media.

If you contact us, we process your personal data for the purposes of responding to your inquiry and administering it.
Your data is processed under the legal basis of your consent which is given to us by an active motion (contacting us is seen as a clear affirmative act establishing a consent to process your personal data).

We may also process personal data for the purpose of the performance of a contract and on the basis of our legitimate interest of making sure our customers are reputable and solvent.

 May use your personal data (name, surname, e-mail address and contact details, information on using our services, information you provide us with) to inform you about our services.

We will contact you with your consent or, in cases where applicable law permits us to contact you without a separate consent, we will contact you under the legal basis of our legitimate interests to make you an offer of our services or on the basis of a customer relationship with you (i.e. where we have obtained from you your contact details in the context of providing our services, market and other reports and other products to you).

Be sure that you can opt-out from any marketing related communication that we send you at any time by clicking an unsubscribe button in our emails or by contacting us.

When you visit our website, we process your data with the help of cookies and other similar technologies. Such data are collected on the basis of your consent.

Cookies are small text files (up to several KB) that your web browser places on your device when visiting our website.

You can control the use of cookies by changing your browser settings. Some browsers limit or delete cookies, so you may want to review your cookie settings and ads settings.
For more information on how to remove cookies as well as other useful information related to the use of cookies, visit the website http://www.allaboutcookies.org.

We will use certain service providers (data processors) to process your personal data. Such data processors are: CRM software providers, business development service providers, email and email tracking service providers, online live chat service providers, customer support specialists, web hosting companies, data analysis service providers, payment services firms and other service providers. In all cases your personal data is disclosed only to the extent necessary for the provision of their services. In case you interact with our service providers directly, please refer to the respective provider's terms and privacy policy to understand what personal information it collects and stores.

Your personal information may be transferred to and maintained on computers located outside of your state, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Be assured that we take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy policy.
  If you are based in the European Economic Area (EEA). Most of our service providers are based in EEA and US. Many of those that are incorporated in US are members of EU – US Privacy Shield Framework and are publicly committed to comply with mandatory EU privacy standards. In other cases where necessary, we make sure that our US and non-US based data processors would comply with EU privacy standards by entering into agreements with standard data protection clauses adopted by the European Commission.

Oxylabs.io stores communication related personal data up to 5 years from our last contact with you. Your data may be stored for a longer period of time, if it is necessary to defend ourselves against claims, demands or actions and exercise our rights or under other statutory grounds.

The measures and procedures that we employ substantially reduce the risks ...

If you would like to edit your information or delete it, you can contact us.
With respect to your personal data you have the following additional rights granted by the General Data Protection Regulation (GDPR):

to get familiar with your personal data and how it is processed; to demand restricting the processing of your personal data when personal data is processed without complying with legal requirements or when there is another legal basis; to demand to transfer your personal data to another data controller or provide it directly to you in a convenient format (applicable to that personal data that you submitted and that is processed by automated means on the basis of your consent); to object to processing of your personal data, if it is processed on the basis of a legitimate interest, unless there are legitimate reasons for such processing or for the purpose of making, pursuing or defending legal claims;   in cases where your personal data is processed on a separate consent basis, you have the right at any time to withdraw your consent to processing of your personal data;   if you think that your data is processed unlawfully or your rights in connection with data processing are violated, you have a right to contact a relevant data protection authority of your habitual residence, place of work or of an alleged infringement and file a complaint. We recommend to always contact us ([email protected]) before submitting a formal complaint in order to find a right solution to a problem.

Based on our legitimate interests to be visible on the market, we might use social media features, so that it would be easier for you to share the information. Please note that these social media widgets may collect some information, such as IP addresses, even if you are not a member of that particular social media platform.

We do not knowingly collect personal information from children under the age of 13 or any other age that requires a consent or authorization for data processing from the holder of parental responsibility. If you are a parent or guardian and you are aware that your children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent when it is necessary, we take steps to remove that information from our servers.

This Privacy policy will remain in effect until a new policy supersedes it. We may choose to update this policy at our discretion, so you should check this page periodically as the terms may change from time to time. Your continued use of our website and / or services will constitute your acknowledgment of the policy in its current version and your understanding of the terms of the policy.
 The Privacy policy was last updated on November 14, 2019.